US and UK/EU Legal & Compliance “Hot Topics”

It doesn’t look like ediscovery is under the “Hot Topics”.

Maybe ‘ediscovery’ is too hot to handle. The topics listed under the programme, such as recording, securing and accessing client communications are mostly to do with Know Your Customer (KYC).
It would be interesting to hear the recent lessons from the compliance officers and also how they handle and implement KYC.

Will there be ‘leakages’ of information from the International Derivatives Expo 2008?

Highly unlikely…

Alternative Search Technologies - Too Good to be True

It seems that alternative search technologies (alternative to the familiar Keyword and Boolean searches) touted by Vendors are considered as ‘too good to be true’. Check it out yourself at In Search of Better E-Discovery Methods By H. Christopher Boehning and Daniel J. Toal, New York Law Journal April 23, 2008

The above legal article also mentioned the Text Retrieval Conference (TREC) 2006 study which was also examined by Will Uppington in the article, Better Search for E-Discovery, March 11th, 2008

What I find interesting in Will Uppington’s article is the finding; ‘One of the best ways to get better search queries is to commit human resources to improving them, by putting a “human-in-the-loop” while performing searches’.

Reading in between these two ‘search themed’ titles, one from the legal side and the other from a technical perspective, highlighted the contrasting findings and interpretation on the TREC 2006 study

What else can we say/talk about the ‘human-in-the loop’, the ‘virtuous cycle of iterative feedback’ & “interactive” search methodology?

Well such phrases/concepts are not new. What is new is that the ‘human actions’ aspects are creeping (awareness?) into the ediscovery space. Other knowledge researchers outside the ediscovery domain have been busily coming up with phrases/concepts such as the ‘concept searching’ methodologies. Reality (or inertia adoption) testing of such newer technologies are clearly not well understood (too good to be true?) by the courts and practitioners.

On human actions and computer programs, a beautiful quote comes from my friend, Roger C: “While computer programs can write other computer programs, they can’t write the first program”.

To that I will add: An expert is only effective in the human-in-the-loop search if the expert is also an expert in the codes

E-mail Archiving – Myths according to a Solution Provider and Making Sense in Plain English of the FRCP

For those using Exchange, Outlook and Active Directory, you may be interested to read the white paper, Email Archiving: Common Myths and Misconceptions by MessageOne, Inc.

If you’re curious on how a Solution Provider ‘makes sense in plain English of the FRCP, scan the posted white paper.

I cannot comment on the MessageOne solution as I have not used or been exposed to the product.

However in the white paper there is a statement ‘Data is never lost, and companies have robust search and retrieval functionality to meet the legal and compliance challenges facing all industries, today.’

‘Data is NEVER lost’? This is a myth with or without an archive system.

It’s so easy to forget that once e-mail is sent /delivered (a copy may reside on your sent folder/archive), the information/data is also OUT of reach of the sender. Another food for though - how to make sense of the clawback agreements for e-mails?

for a bit of fun, view the short video packed with all the ‘news of the day’

Let’s hope ‘wire-tapping’ does not creep into the ediscovery domain.

Enjoy the video at http://www.jibjab.com/view/239725.

Thanks to Roger C for sending me the link.

Concluding remarks from my research (winter 2007)

Electronic discovery is a tool to help resolve a dispute and should not be viewed as a strategic weapon to coerce unjust, delayed, or expensive results.” - From the Sedona Conference

Electronic discovery/disclosure is an evolving field and has already raised and heightens multiple legal, security, and personal privacy issues, many of which have yet to be resolved. In the digital era, the future is never certain but what is foreseeable is that the pace of change in technology is arresting, and the reality is that the discovery/disclosure of electronically stored information is already here.

The problems in the litigation world raised by the electronic rules have already stirred debates in the international arbitration camps and the outcomes are still in the making. Notwithstanding, international arbitration is not only different from litigation, but with electronic disclosure, the cultural and legal differences pertaining to procedures will be amplified due to the inherent nature of technology to transcend across boundaries, breaking rules/laws as seen in other aspects of law/rules governing e-commerce. Unlike in litigation, where the electronic rules are set, the nature of arbitration being a flexible creature and with long traditions from the procedural lex mercatoria, a variety of approaches and procedures can be adopted to meet the circumstances required by the international business communities. With the demands of electronic disclosures, rules are rigid for dealing with changing technology. Arbitration practices with the traditional approaches of the application of non-codified procedures in international arbitration and in particular on limiting disclosure to what matters and are relevant to the case rather than what rules describe the matters, will serve the international audience in addressing electronic disclosure issues now and into the future.

As explored in my research, electronic disclosure will pose new challenges in international arbitration, touching as it does on the conventional and pervasive problem areas associated with the production and presentation of documentary evidence. Arbitral practice and approaches in proceedings, e.g. the unfettered arbitrator’s discretion in controlling proceedings in the drive to be effective and efficient, may potentially raise challenges on arbitrators’ impartiality and more alleged procedural irregularities. With increasing globalisation and the ubiquity of computers and ever changing technology, international transactions become ever more complicated and involve more parties. Disputes become more entangled with different and conflicting interests requiring protections. The tribunal lacks the coercive powers of the state courts and as most international arbitrations take place under different laws in different countries, with parties and arbitrators from different jurisdictions, the challenges posed by electronic disclosure may create tensions in not only procedural aspects, but also in potentially substantive aspects of international arbitration. Even though the prevailing regime governing setting aside of and enforcement of awards being broadly recognised by many states adhering to the 1958 New York Convention, with electronic rules in the US and UK and in today’s litigious climate, states courts’ support and intervention for arbitration may prove more uncertain in the digital era.

Habits, good and bad, of the courtroom have often been carried over into arbitration, for electronic disclosure, while lessons learnt in the courtrooms in the US and UK should provide sufficient pointers to guide players in international arbitration. Together with the wide procedural powers vested to tribunal and the procedural lex mercatoria, arbitrators may in their discretion utilise the variety of approaches to craft the appropriate procedures for electronic disclosure, subject always to obey the principles of natural justice. Unlike the CPR and FRCP rules on electronic discovery/disclosure, discovery in arbitration has no rigid rules to obey, nor any definitive procedure. The New York Convention, the international arbitration rules, the Model Law and the IBA Rules of Evidence guidelines all provide the framework for the efficacy of international arbitration process. No doubt party autonomy and procedural lex mercatoria will evolve to accommodate electronic disclosure as the objective of arbitration is to afford not simply a speedy, efficient and economic determination but, above all, a fair and just decision.

Electronic disclosure has already raised contentious issues from the confluence of ethics and effectiveness in litigation and the recent interests in electronic disclosure in international arbitration, needless to say, will generate more debates. The issues raised in this essay only touch the ‘tip of the iceberg’. The phenomenon being that international arbitration is a private affair - being conducted ‘in camera’ and under the veil of confidentiality, perhaps further diluted with the emerging and evolving demands of electronic disclosure. Electronic disclosure may place demand on parties to adopt novel collaborative approaches for the collection of the electronically stored information and in some cases, specialist technical knowledge may also be required. The debate is no longer whether electronic disclosure is relevant; more crucially to address the challenges associated with the accessibility and/or collection of electronic evidence from various custodians within and outside the organisations.

A tribunal must not only understand the law, the facts of a dispute, and basic technical skills to handle electronic evidence. It must also understand the relevant technical tools as well as understand the way IT is used in business organisations. Parties and their counsel most likely will also be subjected to greater discipline to meet stricter deadlines and there could also be less tolerance of abuse of proceedings as preliminary hearings in international arbitration become more prevalent.

In international commercial arbitration, irrespective of cultural and legal differences, electronic disclosure, especially the problems arising with metadata, may not only potentially heighten undue burdens and costs associated with the fact-gathering and truth-finding missions, but more likely be viewed as against the unanimous will of the parties. The voluntary nature of international commercial arbitration provides an important safeguard for the parties in arbitration that is not available in the case of the courts. Courts are coercive, not voluntary, and the litigation machinery in the digital era will create more disputes than resolve them as clearly indicated in the electronic discovery headlines news, mostly from across the transatlantic.

Institutional arbitrations rules have been changed to reflect the changing landscape in alternative dispute resolution e.g. fast track arbitration, conciliation and mediation rules. The current IBA Rules of Evidence and the Conflict Guidelines do not provide for electronic disclosure. Whether the benchmarks set by the Sedona Principles will further be incorporated into IBA Rules or modified by the various international organisations such as the ICC, LCIA, IBA, UNCITRAL and the American Arbitration Association, to meet the expectations of the international businesses will be an event worth earmarking.

Finally, in stark contrast to litigation, arbitration proceedings are based on parties’ agreement and are conducted at their expense. Parties may at their convenience and dissatisfaction, may also terminate the proceedings and the tribunal. In closing, Julian D.M. Lew’s remark in ‘Applicable Law in International Commercial Arbitration: A Study in Commercial Arbitration Awards’, 1978 is still relevant in the digital era:

What could be more non-national than the will of the parties?

Party autonomy & the English Arbitration Act 1996

Just as there are international conventions guaranteeing recognition of party autonomy, there are mandatory rules (e.g. arbitrability, due process that limit and constraint on the types of issues that can be submitted to arbitration and the effectiveness and enforceability of the arbitral award) overarching the extent of party autonomy.

Mandatory provisions may vary from country to country, e.g. under the Arbitration Act 1996 of England, Section 3 and Section 4, the mandatory provisions cannot be fully superseded or contracted out by the parties if England is chosen as the seat of arbitration for the procedural framework.

So far as the English Arbitration Act 1996 is concerned, no specific definition is given for discovery or disclosure. However disclosure is provided under section 34(2)(d).

Whether it is electronic disclosure or not, party autonomy and arbitral authority are still subject to the mandatory rules provision of the law of the place of arbitration. For example, under the English Arbitration Act 1996, arbitrators have a mandatory duty to adopt procedures suitable to the circumstances of the particular case, avoiding unnecessary delay or expense, so as to provide a fair means for the resolution of the matters falling to be determined’.

Under the English law, a tribunal will face the dilemma of fulfilling its mandatory duty in an area, - inefficient court proceedings/procedures, which leads to the rules reforms observed in the UK and the US. With the procedural demands from electronic disclosure, the stakes for not meeting its mandatory duty is higher than a non-electronic disclosure case, as electronic disclosure is a fairly new phenomenon in the US and also in the UK. Potentially, a tribunal could face ‘manifest disregard of the law’ under the English law.

 

myth and reality - fearsome creatures

How Reality Made Myth in the shape of dragons and other beasts.

Read this not only for the interesting stories but also the nice pictures. Perhaps one can also identify who one is amongst the stories of the beautiful and fearsome creatures in our make belief world.

The Compliance, Security or Operability questions for E-Discovery

 

Last week I went to the infosecurity Europe event in London as I was attracted by the keynotes titles and the interactive theatre. Besides returning home with three different caps/hats, one even has a battery attached to it (stress balls seems to be out of fashion for the security nerds and herd, which is good for me because I love hats), I also found that security is no longer confined to ‘security policies’ or even ‘communications policies’. Information security is an industry itself even though having a secured information system/network is still a myth.

On the panel discussion: ‘Which is more important – Compliance, Security or Operability?’, the question then is Compliance or Operability?. ‘Compliance’ is compliance with an array of rules/regulations/standards and no debates there and since ‘Operability’ (the intended meaning here is that the system is functional/operable/available) is also one interesting ‘ilities’ (others are ‘traceability and trackability’) for ediscovery; I was hoping to hear more debates on ‘operability’. No debates whatsoever on operability, instead couple of enlightening questions were raised around ‘information asset’. Ah! back to security in terms of protecting assets. Questions raised are ‘How to identify information assets including assets in the ‘cloud’? ‘How to put information asset at appropriate risks to achieve maximum value?’ These questions are also relevant for ediscovery. Worth pointing out that asset identification is one key activity of risks management. How many organisations perform risks management on a regular or even a sporadic basis? How many organisations have security policies or communications policies in place? In place or not, policies are considered ‘given’ if organisation is not to be burdened with ediscovery.

Interestingly, the shift seems to be on the monitoring of systems/networks/e-mails etc (any conceivable ESI ) otherwise also referred to as ‘vulnerability management’ (replacing risk management?).

Monitoring of electronic communications was recently reported in the article, ‘E-Discovery Keeps an Eye on the Job’ by A. Michael Weber New York Law Journal April 25, 2008. Here, the assets (also potential sources of ESI) are not just e-mails but also physical assets. Now imagine working in an organisation whereby such assets are ‘classified as company secrets’?! Mmm I wonder what Bruce Schneier will write after ‘Beyond Fear’. I have not read the book, just what’s on http://www.schneier.com/book-beyondfear.html. How about ‘Beyond Reason’?

Before I get too carried away, back to the infosecurity show…

A striking reminder comes from the chair of ‘The Hacker’s Panel’ (which I also attended out of curiosity as I was attracted by the lack of disclosure on the topic which said ‘ for legal reasons the panellists will not be revealed) was the old adage, ‘you can’t control what you can’t measure’. The theatre (non interactive, capacity 100-200) was pretty full. I remembered having to queue to enter.

So the reminder further re-inforced that information security is a myth. Can’t measure, can’t control. Can’t measure because no (reliable/operable?) information is available on cybercrime. Some mumbling on human factors, change behaviour, ‘hacker’ mindset gaps all revealing that security is not just related to policies, codes, printers, e-mails or networks.

Also a good reminder for ediscovery/disclosure :-)

Just for the record - 2nd article on the IBA Rules

The other article (which was referenced in my dissertation) was posted here under the title: WHERE NEITHER THE IBA RULES NOR U.S. LITIGATION PRINCIPLES ARE ENOUGH

Just recently my friend, Martin (another ex-student of QM) pointed out another article in the International Journal of Arbitration, Mediation and Dispute Management, Vol 74, Number 1, February 2008 issue, the title; ‘Confronting the Matrix:Do the IBA Rules Require Amendment to Deal with the Challenges Posed by Electronically Stored Information? by Nicholas Tse and Natasha Peter.

As expected, the answer is a simple ‘yes, the IBA Rules require amendment’ (like the 1st article). The solutions though are not so simple. For me, the solutions are not within the IBA Rules. That’s another story.

Although the second article provided guidance from the English and US amendments and strategies for dealing with problems posed by ESI, the challenges posed by ESI for arbitrators and parties are still in the making or rather unconfronted.

Can one confront the Matrix and maintain a ‘flexible’ IBA Rules?

a collusion of laws,regulations & standards on e-mails

I wondered if the term, collusion to mean ‘interplay’ (or more precisely in the old etymological sense of playing fairly together?) could be used in the context of looking at the various laws, regulations and standards surrounding e-mails.

According to Prof. Tony Hoare at a BCS evening talk, the collusion of the Science of Programming with the Engineering of Software provides interesting areas for research in domain modelling and ontology related subject areas (e.g. ontology languages).

Maybe one day there will be a ‘perfect domain model’ to represent our ‘real world’ with unbounded boundaries and constraints. Until that day…the present reality is that there are hosts of all kinds of information sets to talk about and write about.

If one can create a ‘wall on collusion’ of all existing laws and regulations on data and information, what would it look like?
Daniel J. Langin, Attorney at Law LLC provided a sample just on e-mails, A Guide to Keeping E-mail Legal: Four Pillars of Compliance‘.